Leaks & Water Damage Claims

Leaks & Water Damage Claims Manchester

Persistent leaks from roofs, pipes or faulty plumbing can destroy carpets, furniture and personal belongings — and create the perfect conditions for damp and mould. Under section 11 of the Landlord and Tenant Act 1985, your landlord is legally responsible for keeping the structure, exterior and plumbing installations of your home in proper repair. If they have failed to act after being notified, you may be entitled to compensation.

SRA regulated (SRA ID 813100) No Win No Fee
Spot the Warning Signs

Signs of Leaks & Water Damage

If you recognise any of these problems in your rented home, your landlord may already be in breach of their repair obligations.

  • Water stains or damp patches on ceilings
  • Dripping or leaking pipes visible under sinks or in cupboards
  • Pooling water around baths, showers or toilets
  • Bubbling or flaking paint and plaster
  • Swollen or warped floorboards and skirting
  • Water coming through the roof during rain
  • Persistent dripping sounds in walls or ceilings
  • Mould growth around areas of water ingress
The Law Is on Your Side

Your Landlord's Legal Obligations

Multiple pieces of UK legislation protect tenants from living with unresolved leaks and water damage.

Landlord and Tenant Act 1985 (s.11)

Your landlord must keep in repair the structure and exterior of your home — including drains, gutters, external pipes and downpipes — and all installations for the supply of water and for sanitation. This covers the roof, walls, windows and all internal plumbing.

Housing Health and Safety Rating System (HHSRS)

Under the Housing Act 2004, local councils assess homes for hazards using the HHSRS. Excess water and damp are recognised Category 1 hazards that can require enforcement action against your landlord.

Homes (Fitness for Human Habitation) Act 2018

Since March 2019, rented homes must be fit for human habitation throughout the tenancy. A property with persistent leaks or water damage is unlikely to meet this standard, giving tenants a direct right to take their landlord to court.

Liability Once Notified

Your landlord becomes liable for damage caused by a leak once they have been notified of the problem (or ought reasonably to have known about it) and have failed to carry out a repair within a reasonable time. This includes damage to your belongings.

Social Landlord Standards

Registered providers of social housing (housing associations and council landlords) face additional obligations under the Regulator of Social Housing's consumer standards, including a duty to keep homes in a good state of repair and to respond to repair requests promptly.

How It Works

How We Handle Your Leak Claim

Our four-step process is designed to be straightforward. You do not need to pay anything upfront — we work on a No Win No Fee basis.

Your Claim Journey

4 STEPS · NO UPFRONT COST
  1. 01
    Report

    Tell us about the disrepair in a 2-minute form or by phone.

  2. 02
    Free Inspection

    An independent surveyor inspects your home at no cost to you.

  3. 03
    We Notify Your Landlord

    We formally serve notice and demand repairs and compensation.

  4. 04
    Repairs & Compensation

    Your home is fixed and you receive the compensation you're owed.

What You Could Recover

Compensation for Leaks & Water Damage

If your landlord failed to fix a reported leak, you may be entitled to several types of compensation.

General Damages

Compensation for the inconvenience, discomfort and disruption caused by living with an unrepaired leak — including loss of use of rooms, noise and stress.

Special Damages

Reimbursement for the cost of replacing or repairing items damaged by water, including furniture, flooring, carpets, electronics, clothing and other personal belongings.

Health-Related Damages

If persistent leaks or resulting damp and mould have caused or worsened a health condition — such as respiratory problems, skin conditions or allergies — you can claim for the impact on your health.

Common Questions

Leaks & Water Damage FAQs

Answers to the questions we hear most from tenants dealing with leaks.

Areas We Cover

Leak & Water Damage Claims Across Greater Manchester

We handle leak and water damage disrepair claims for tenants in every Greater Manchester borough.

Free, no obligation

Start your free claim assessment today.

No cost, no obligation. Speak to a real solicitor's team, not a call centre, and get your home fixed.

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